Practo offers a web-based platform which benefits both patients and doctors. Practo search enables patients to browse through doctor profiles online and book confirmed appointments. They provide a subscription-based SaaS product called Practo Ray that doctors and clinics can use to manage their practice efficiently. The company has launched diagnostics search feature that includes high-quality photographs and filters. Consumers can manage their reports and medical data using the Practo app. They have launched a chat based telemedicine platform. The users can order medicine online using the platform. The platform also offers reputation management solution for doctors.