International SOS focuses on helping organisations and their people reduce exposure to, and mitigate, risks while travelling abroad.[3] Their services include pre-travel information, pre-travel health programmes, travel safety education, advice, medical equipment and assistance services.[4] It provides a range of services including assessing medical and security risks, advising on preventive programmes and assisting with emergency response for travellers, expatriates and their dependents. Its centres are staffed by physicians, nurses, paramedics, EMT's, operations managers, multilingual coordinators and logistics support personnel. It also has a global network of external service providers including specialist doctors, hospitals, ambulances, charter aircraft and security personnel.[citation needed]The firm's TravelTracker monitors the travel of 3 million people, helping organisations locate their workers in a crisis.[5] The firm joined risk management consultancy Control Risks in releasing an itinerary-forwarding feature TravelTracker in 2016.[6]The firm operates air ambulances services out of South Africa, Singapore, China, Papua New Guinea, and the Middle East. It airlifted 18,000 emergency cases in 2008.[7]