InfoServices, a wholly owned subsidiary of Hi Tech Informatics is the largest supplier of IT support services to IBM in India. The exclusive partnership with IBM began in 1999 and later on set the standards for long term trust based partnerships in Indian IT industry . Hi Tech Informatics support services has been critical to IBM to deliver internationally recognized services to companies such as Bharati, Income Department of India, ABB and Royal Bank of Scotland. Hi Tech Informatics is strategically located all over India to provide quality support services to any customer in any location. The company has 7 zonal offices and 16 branch offices. A zonal office is a large office with training facilities, dedicated HR staff and adequate spare supplies. A branch office is comparatively smaller office with one or more of the mentioned facilities. Typically, 2-3 branch offices report to a zonal office, which in turn report to the main office located at Chennai. Info Services believes in empowerment and open-door policies. All our branch offices and zonal offices take independent decisions for staffing, training and serving customers needs. In addition to the 23 offices, Hi Tech Informatics has engineers present in several on-site locations for providing 24*7 services. There are a total of 67 of onsite locations, some of them with multiple engineers, even in challenging locations such as Andaman and Nicobar Islands and NESA states. Thus with 90 locations (offices and on-site), 1600+ employees and 24*7 operations, Info Services is a high quality and trusted partner to IBM.