Company Description
CRMNEXT continues where traditional CRMs leave off. It eliminates the artificial barriers between human and digital channels, enabling world-class, omni-channel customer interactions from a single, unified platform. With more than a million financial service associates and a billion customers supported by the platform globally, CRMNEXT effectively recalibrates banks’ potential to grow engagement, drive profitability and deliver innovation.
It has to its credit the largest Banking CRM implementation in the world with 3,25,000+ users across 5,000+ locations and 36 countries. With proficiency in creating customer journeys from digital onboarding through all aspects of assisted services, we are focused on the delivery of high-quality CRM implementations.
People from 11 nationalities bonding to work towards a common goal of helping organizations achieve digital transformation, re-imagine customer experiences and practice leadership. With continued growth and success, social responsibility has remained on the top of our business priorities. We believe that social equality can only be achieved by improving education and thus we help underprivileged kids stay in school, improve their access to quality education and assist the bright ones to become stars. Our foundation "Nimayaa", is committed to these changes in society.